In an emergency, call 000 for an ambulance, or go to your nearest hospital emergency department. The nearest emergency department to the clinic is at Monash Medical Centre, 246 Clayton Road, Clayton.
When we’re closed
Mediclinic is open Monday to Friday, 9am to 6pm. If you need medical help outside these hours and it is not an emergency, you have several options.
NURSE-ON-CALL
Free health advice from a registered nurse, 24 hours a day, 7 days a week. Call 1300 60 60 24.
Urgent care clinics
For urgent but not life-threatening problems, such as minor fractures, sprains, burns and mild infections, an urgent care clinic can see you without an appointment, with extended hours. Find your nearest clinic on healthdirect or the Better Health Channel.
Home doctor visits
After-hours home doctor services can bulk bill eligible patients. Call 13SICK on 13 74 25.
Pharmacies
Your local pharmacist can give advice on minor illnesses. Check healthdirect for pharmacies open late.
Poisons Information
For advice about poisoning, bites or stings, call 13 11 26, 24/7.
healthdirect
Free health advice and a symptom checker, 24/7. Call 1800 022 222.
Mental health, alcohol and drug support
Need help right now?
If you or someone else is in immediate danger, call 000 or go to your nearest emergency department. These free services are available 24 hours a day:
- Lifeline — 13 11 14 (crisis support and suicide prevention)
- DirectLine — 1800 888 236 (alcohol and drug counselling, Victoria)
- Suicide Call Back Service — 1300 659 467
- 13YARN — 13 92 76 (for Aboriginal and Torres Strait Islander people)
Before we close
If you think you may need help over a weekend or public holiday, such as a repeat prescription or a follow-up, please book in with us during the week. Prescriptions should be booked at least one week before they run out.
During the Christmas and New Year period, our closure dates are shown in a notice at the top of this website.