We’ve collected some trusted services that our patients find helpful. If you’re not sure where to start, talk to your GP or our Patient Support Services team.
Need help right now?
If you or someone else is in immediate danger, call 000 or go to your nearest emergency department. These free services are available 24 hours a day:
- Lifeline — 13 11 14 (crisis support and suicide prevention)
- DirectLine — 1800 888 236 (alcohol and drug counselling, Victoria)
- Suicide Call Back Service — 1300 659 467
- 13YARN — 13 92 76 (for Aboriginal and Torres Strait Islander people)
Finding support
Ask Izzy
Find help nearby, from food and housing to legal and health services. Search over 370,000 support services. askizzy.org.au
DirectLine
Confidential alcohol and drug counselling and referral in Victoria, by phone or online, 24/7. directline.org.au
Melbourne Sexual Health Centre
A leader in sexual health care and research. Mediclinic is a GP Partner. mshc.org.au
Mental health services in Victoria
Phone and online support services for people affected by mental health issues, including services for particular groups. betterhealth.vic.gov.au
Family Drug Help
Support for families and friends of people who use alcohol or other drugs. Call 1300 660 068. sharc.org.au
Narcotics Anonymous
A fellowship of people supporting each other in recovery, with regular meetings. na.org.au
Lifeline
24-hour crisis support and suicide prevention. Call 13 11 14. lifeline.org.au
Smartraveller
Official travel advice for Australians, useful before your travel clinic visit. smartraveller.gov.au